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We Won’t Charge You Upfront

When you do business with Hawaii Pacific Property Management, we charge no hidden or upfront fees.

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I want to make sure that you know that if you do business with me, there will be no upfront fees.

I don’t want owners to have to pay out of their pocket to get their house managed. A lot of times, that means I’ll have to shoulder the costs upfront for the cleaning or small repairs needed in order to bring the home’s condition to 100%.

“The 10% that we charge our owners is all we charge.”

Down the road, if you have any maintenance issues that need to be taken care of, Hawaii Pacific Property Management will pay for that for you with your approval. You’ll get to see the full invoice on your portal site.

The 10% that we charge our owners is all we charge, and that is for the collected amount. If we have an amount that is short one month, and they come in on the 15th, then we only take 10% of that.

There are no hidden costs; I simply deduct that 10% when I receive the rent from the tenant.

If you have any questions, feel free to reach out to me. We’d like to work with you soon.

7 Reasons to Invest in Professional Property Management

Why do we charge a 10% fee? Because we offer all of this to every client.

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Today I want to make sure that everyone out there understands how Hawaii Pacific Property Management earns our 10% from our homeowners. Here are seven things that our team does to earn our check:

1. Incredible marketing.

2. A full-time maintenance department to answer your call anytime.

3. We conduct four-month and six-month walkthroughs.

4. We utilize professional photos and video.

5. We have a full-time office staff during the week to make sure all the invoices and statements are done correctly.

6. Rent guarantee and eviction guarantee. If we have to evict somebody that we put in your unit, we will pay the legal costs and appear in court on your behalf.

7. Communication guarantee. If you give us a call at (808) 445-9223, somebody will answer the phone, no matter the time of day or the week.

“All of the above is included in our 10% fee.”

All of this is included in our 10% fee. There are no other fees besides this. We believe our services are worth at least this much.

If you have any questions for us or would like to learn more about how we earn our customers’ business, give us a call or send us an email. We look forward to hearing from you soon.

Why Do We Take Professional Photos at Each Vacancy?

https://www.youtube.com/edit?o=U&video_id=gvCKkim_DFg

Why are professional photographs and videos important for your rental unit? I’ll explain today.

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As your property management company, we take care of pictures and videos of your property for you.

Pictures and videos are very important. If your car is not washed and shiny, it doesn’t look its best. We make sure that your unit is clean and vacant before we send a professional photographer in to take pictures and video.

“We commit to taking new pictures and videos every time your unit goes vacant.”

We also promise and commit to taking new pictures and videos every time your unit goes vacant. We need to have everything date-stamped for the court system. In case an unfortunate event happens and we have to evict somebody, we need before and after pictures at the ready.

These pictures come as part of our service at no cost to the owner. We’ll take pictures each time we get a new tenant in as part of our 10% fee. There are no rental fees, rental buffers, or maintenance buffers.

If you have any questions, just give us a call or send us an email. We would be happy to help you!

What Are G.E. Taxes?

Have you heard of G.E. taxes? Here’s what you need to know about them.

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I have a somewhat serious topic to talk to you about this month. It’s general excise taxes, also known as GE taxes here in Hawaii.

In order to do business in Hawaii as a property owner, your rental becomes a business and is susceptible to a 4.5% GE tax. You are required to fill out a BB-1 application form, get your general excise tax number, and register it with the state department of taxation.

“We can assist you with paying these taxes.”

As an owner, you have to do this. If you work with us, we can assist you in paying these taxes. We have a CPA firm that we hire to make sure these taxes are filed correctly and on time.

If you have any questions for me, don’t hesitate to reach out to me or one of my property managers. We would be happy to answer them.

Is the Owner or Tenant Responsible for Pest Control?

Who is responsible for pest control costs in a landlord-tenant situation? Here’s the rundown.

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This week, we’re talking about pest control. I always get asked, “Who is responsible for pest control in the home?”

For all you owners out there, know that it’s your responsibility for the first 10 days that a tenant is in your house. After that, it’s their burden. If they move in and there is an infestation, you will have to treat it. However, if they find roaches 90 days in, it’s likely that they brought them in when they moved.

“We address any pest concerns on our 10-day walkthrough.”

Our leases state that the pest control costs after 10 days are shouldered by the tenant. Rat problems are a little bit different. There are certain neighborhoods in Honolulu that have more of them than others. When we get into that kind of situation, we address it with the owner beforehand.

As a general term in our lease, pest control is a tenant cost and we address it on the 10-day walkthrough. If you have any questions for me or need any help with your investment property, give me a call or send me an email today. I look forward to hearing from you soon.

3 Ways a Property Manager Benefits You

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Using a property manager is beneficial to you in a few important ways.

First, they can get you more rent because they have more eyes on their advertisements.

Second, they can use professional photos and videos to make your property look bigger, better, and brighter.

“A property manager can get you more money and protect your home.”

Third, they can physically check on your property when you’re not there. There is a law in Hawaii that states if you’re an off-island owner, you’re required to have an on-island representative.

A company that focuses solely on property management can concentrate on two important tasks—protecting your property and putting money into your account.

A property manager can get you more money, protect your home, and we have real estate licenses that say we’re professionals who concentrate on this business.

If you have any questions for us or need any help, give us a call or send us an email today.

Why Do We Require Tenants to Fill out a Property Condition Form?

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When it comes to property management, my job really comes down to two things: protecting your home and putting money in your account.

This is why we require all tenants to fill out the Property Condition form within 10 days of their move-in date. Unless they complete that form, the property cannot be properly addressed each month.

If the tenant sees anything that isn’t working or is damaged when they move in, we ask them to make note of it on this form. This way, we have a record of the property’s condition at the time they moved in.

Having tenants sign this form is a huge part of how we protect your property. Not only do we require tenants to fill out this form, we also require our property managers to walk through the form with the tenants. The Property Condition form becomes a guide for us during the tenant’s time at your property.

“The Property Condition form becomes a guide for us during the tenant’s time at your property.”

In other words, if the tenant damages something on your property after moving in and filling out the form, we already have a record of your property’s condition proving the damage was not preexisting. Any damage that occurs on your property after the form is completed will be repaired at the tenant’s expense.

If you have any other questions or would like more information, feel free to give me a call or send me an email. I look forward to hearing from you soon.

 

 

How to Handle Satellite Dishes and Your Property

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This is another video with a good tip for owners, because we love you and we work hard to take care of your property. You’re the boss. That being said, I want to say something about satellite dishes.

One question that I want to ask all of our owners this year is, “Would you allow a satellite dish in your yard?” Personally, I don’t let satellite companies mount any dish on my properties because in order to do so, they need to drill in six-inch bolts. Additionally, when the tenant who has the dish installed moves out, the dish doesn’t get removed because the satellite companies won’t remove them at your request alone.

“I don’t allow satellite dishes on any of my properties.”

A six-inch hole in your house isn’t something you want. If you have a satellite dish on your house already, keep this in mind. If you do allow a tenant to install a satellite dish, it’s super important to require them to get the same package and the same satellite that you have.

If you have any other questions for us about this topic or about anything else, don’t hesitate to give us a call or send us an email. I would love to hear from you.

 

Let Us Check up on Your Property’s Condition

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In real estate, walkthroughs are a critical part of the process.

That’s why we do things a little differently here at Hawaii Property Managers. We do a four-month walkthrough if the tenant has pets and a six-month walkthrough if they do not.

During this five-minute walkthrough, we look for damage, cleanliness problems, and any items in need of repair.

“Walkthroughs solve a lot of problems.”

If we find any of these issues, we give the tenants 10 days to correct them or to give us an estimated cost of repairs. Walkthroughs solve a lot of problems. They help to protect your home and to put more money back into your account.

If you have any other questions or would like more information, feel free to give me a call or send me an email. I look forward to hearing from you soon.

Why Is Loss of Rent Coverage Important for Homeowners?

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If you’re a homeowner, I highly recommend that you get the loss of rent coverage that comes with your liability coverage on your homeowners policy.

I advise this because we recently had a big fire here in Honolulu, and it affected about 400 units of the building it was in. Though the fire was on the 28th floor of that building, it affected all the units below it because the water that the fire department shot into the unit that was on fire flowed directly downward.

“If an emergency happens, don’t get caught without loss of rent coverage.”

They’re still not letting people back into the affected floors of that building. In the meantime, the people whose units were affected that don’t have loss of rent coverage don’t have any rents coming in. Their HOA fees and mortgage payments, however, are still due.

If you have any more questions about how loss of rent coverage can help you as a homeowner, don’t hesitate to reach out to me. You can also reach out to Bradley Maruyama at Allstate for a free quote.

Thanks and aloha!

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